{"id":931303,"date":"2026-03-02T15:01:29","date_gmt":"2026-03-02T14:01:29","guid":{"rendered":"https:\/\/www.atreus.de\/?post_type=publication&#038;p=931303"},"modified":"2026-03-02T15:12:12","modified_gmt":"2026-03-02T14:12:12","slug":"erp-standard-software-rollout-aftersales-logistics","status":"publish","type":"publication","link":"https:\/\/www.atreus.de\/en\/publication\/case-studies-en\/erp-standard-software-rollout-aftersales-logistics\/","title":{"rendered":"Turnaround of an ERP standard software implementation in aftersales"},"content":{"rendered":"<div  class=\"zw-cgb header-standard-block is-first-block desktop-has-image mobile-has-image default-margin white-color content-left content-down zw-atr-portrait-pos-default zw-atr-landscape-pos-default height-default \"><div class=\"row\"><div class=\"zw-cgb-content col-12 mx-auto\"><div  class=\"header-standard-inner-container\"><div class=\"bg-image\"><span class=\"copyright-image d-none d-lg-block\">\u00a9 2026 Atreus &#8211; created with Canva AI<\/span><img decoding=\"async\" class=\"respnsive-img d-none d-lg-block\" loading=\"lazy\" alt=\"atreus_\" src=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2026\/02\/case-study-intralogistik-Website-header.webp\" srcset=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2026\/02\/case-study-intralogistik-Website-header.webp 1920w, https:\/\/www.atreus.de\/wp-content\/uploads\/2026\/02\/case-study-intralogistik-Website-header-768x432.webp 768w, https:\/\/www.atreus.de\/wp-content\/uploads\/2026\/02\/case-study-intralogistik-Website-header-1024x576.webp 1024w, https:\/\/www.atreus.de\/wp-content\/uploads\/2026\/02\/case-study-intralogistik-Website-header-480x270.webp 480w, https:\/\/www.atreus.de\/wp-content\/uploads\/2026\/02\/case-study-intralogistik-Website-header-1440x810.webp 1440w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" style=\"aspect-ratio:1920\/1080 !important\" title=\"atreus_\"><span class=\"copyright-image d-lg-none d-block\">\u00a9 2026 Atreus &#8211; created with Canva AI<\/span><img decoding=\"async\" class=\"responsive-img d-lg-none d-block\" loading=\"lazy\" alt=\"atreus_\" src=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2026\/02\/case-study-intralogistik-teaser-4zu3.webp\" srcset=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2026\/02\/case-study-intralogistik-teaser-4zu3.webp 823w, https:\/\/www.atreus.de\/wp-content\/uploads\/2026\/02\/case-study-intralogistik-teaser-4zu3-768x578.webp 768w, https:\/\/www.atreus.de\/wp-content\/uploads\/2026\/02\/case-study-intralogistik-teaser-4zu3-480x361.webp 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" style=\"aspect-ratio:823\/619 !important\" title=\"atreus_\"><\/div><div class=\"preheadline-container\"><div class=\"zw-breadcrumb-container black-color d-md-down-none\"><\/div><p class=\" zw-cgb preheadline zw-prevent-animation\">Case Study<\/p><h1 class=\" zw-cgb headline zw-prevent-animation\">Turnaround of an ERP standard software implementation in aftersales<\/h1><\/div><div class=\"inner-content\"><p class=\" zw-cgb fulltext zw-prevent-animation\"><code><sub>240666<\/sub><\/code><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"zw-breadcrumb-container black-color d-none d-md-down-block\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"label\">c<\/span> <a href=\"https:\/\/www.atreus.de\/en\">Home<\/a><span class=\"separator\"> c <\/span><a href=\"https:\/\/www.atreus.de\/publikationen-events\/\">Publikationen<\/a><span class=\"separator\"> c <\/span><span class=\"last\"><\/span><\/p><\/nav><\/div>\n\n    <div  class=\"zw-cgb    infoblock default-margin black-color  \">\n      <div class=\" row\">\n        <div class=\"zw-cgb-content has-padding col-12\">\n          <div class=\"inner-content parent-has-padding\"><h2 class=\" zw-cgb headline\">IT as driver of a stable ERP digitalisation journey<\/h2><p class=\" zw-cgb fulltext \">A leading intralogistics provider faced an overrun ERP project in aftersales with a threatened go-live. Through complete re-planning, clear roles, robust project management and replacement of the integrator, the programme was stabilised, IT assumed ownership and licence spend was reduced.<\/p><div class=\"link-container\"><\/div><\/div>        <\/div>\n      <\/div>\n    <\/div>\n\n\n<div  class=\"zw-cgb row  columnmaster020 default-margin \"><div class=\"columnmaster-inner-content g-0\">    <div  class=\"zw-cgb no-image-layout columnblock black-color has-icon   \">\n      <div class=\"zw-cgb zw-cgb-content\">\n\n        <div class=\"column-content\"><div class=\"inner-content\"><div class=\"icon-container\"><span class=\"atr-icon\">q<\/span><h2 class=\" zw-cgb headline h4\">Company<\/h2><\/div><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">International provider of intralogistics solutions focusing on forklifts and warehouse automation<\/li><li class=\"\">Headquarters in Germany, active in numerous countries worldwide<\/li><li class=\"\">Group revenue in the multi\u2011billion \u20ac range with &lt; 20.000 employees<\/li><\/ul><\/div><\/div>      <\/div>\n    <\/div>\n    <div  class=\"zw-cgb no-image-layout columnblock black-color has-icon   \">\n      <div class=\"zw-cgb zw-cgb-content\">\n\n        <div class=\"column-content\"><div class=\"inner-content\"><div class=\"icon-container\"><span class=\"atr-icon\">p<\/span><h2 class=\" zw-cgb headline h4\">Challenge<\/h2><\/div><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">ERP standard software rollout in aftersales under massive budget and time pressure<\/li><li class=\"\">Go\u2011live milestone at risk, project status consistently on red<\/li><li class=\"\">Implementation partner with significant gaps in product expertise and project governance<\/li><\/ul><\/div><\/div>      <\/div>\n    <\/div>\n    <div  class=\"zw-cgb no-image-layout columnblock black-color has-icon   \">\n      <div class=\"zw-cgb zw-cgb-content\">\n\n        <div class=\"column-content\"><div class=\"inner-content\"><div class=\"icon-container\"><span class=\"atr-icon\">m<\/span><h2 class=\" zw-cgb headline h4\">Goals<\/h2><\/div><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Safeguard project success and restore go\u2011live readiness<\/li><li class=\"\">Shift IT from passive participant to accountable driver of digitization<\/li><li class=\"\">Strengthen product owners in methods, leadership and vendor management<\/li><\/ul><\/div><\/div>      <\/div>\n    <\/div>\n<\/div><\/div>\n\n<div id=\"parent75379\"class=\"zw-cgb halb-halb-headline-text-block-135 default-margin \"><div class=\"row\">    <!--  block -->\n    <div class=\"half-content has-padding col-lg-6 col-12 leftBlock order-1 blue-400 white-color has-icon has-headline \"><div class=\"icon-container\"><span class=\"atr-icon\">n<\/span><h2 class=\" zw-cgb headline\">Measures<\/h2><\/div><div class=\"content-container\"><div class=\"inner-content parent-has-padding\"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">In\u2011depth assessment of project status and complete re\u2011planning of scope, budget and waves<\/li><li class=\"\">Clear definition and communication of roles and accountabilities for business, IT and partners<\/li><li class=\"\">Embedding robust project management standards including risk, time and quality management<\/li><li class=\"\">Reset of expectations towards service providers up to replacement of the implementation partner<\/li><\/ul><div class=\"link-container\"><\/div><\/div><\/div><\/div>    <!--  block -->\n    <div class=\"half-content has-padding col-lg-6 col-12 rightBlock order-2 blue-600 white-color has-icon has-headline \"><div class=\"icon-container\"><span class=\"atr-icon\">x<\/span><h2 class=\" zw-cgb headline\">Results<\/h2><\/div><div class=\"content-container\"><div class=\"inner-content parent-has-padding\"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Project plan stabilized within a short period, additional budget approved on a solid basis<\/li><li class=\"\">Product owners now manage project and provider steering independently<\/li><li class=\"\">Significant reduction of license spend (&gt; \u20ac4m) through contract consolidation over the coming years<\/li><li class=\"\">IT organization established as responsible leader of the ERP digization initiative within 4 months<\/li><\/ul><div class=\"link-container\"><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-zw-default-color-400\"><\/div>\n\n\n    <div  class=\"zw-cgb  change-padding  infoblock default-margin black-color  \">\n      <div class=\" row\">\n        <div class=\"zw-cgb-content has-padding col-12\">\n          <div class=\"preheadline-container parent-has-padding\"><p class=\" zw-cgb preheadline ' .  . '\">These articles might also interest you:<\/p><\/div><div class=\"inner-content parent-has-padding\"><div class=\"link-container\"><\/div><\/div>        <\/div>\n      <\/div>\n    <\/div>\n\n\n\n    <div  class=\"zw-cgb  latestPosts default-margin \">\n      <div class=\"row zw-cgb-content\">\n              <\/div>\n    <\/div>\n\n\n\n\n<p><\/p>\n","protected":false},"author":3,"featured_media":931274,"menu_order":0,"template":"","newsticker-publication":[573,574],"competences":[384],"industry-sectors":[383],"region-publication":[],"typ-publication":[459],"category-publication":[],"class_list":["post-931303","publication","type-publication","status-publish","has-post-thumbnail","hentry","competences-it-en","industry-sectors-transport-logistics-and-traffic","typ-publication-case-studies-en"],"_links":{"self":[{"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/publication\/931303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/publication"}],"about":[{"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/types\/publication"}],"author":[{"embeddable":true,"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":0,"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/publication\/931303\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/media\/931274"}],"wp:attachment":[{"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/media?parent=931303"}],"wp:term":[{"taxonomy":"newsticker-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/newsticker-publication?post=931303"},{"taxonomy":"competences","embeddable":true,"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/competences?post=931303"},{"taxonomy":"industry-sectors","embeddable":true,"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/industry-sectors?post=931303"},{"taxonomy":"region-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/region-publication?post=931303"},{"taxonomy":"typ-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/typ-publication?post=931303"},{"taxonomy":"category-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/en\/wp-json\/wp\/v2\/category-publication?post=931303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}