{"id":515768,"date":"2022-03-31T13:03:01","date_gmt":"2022-03-31T11:03:01","guid":{"rendered":"https:\/\/www.atreus.de\/?post_type=publication&#038;p=515768"},"modified":"2024-10-28T09:37:03","modified_gmt":"2024-10-28T08:37:03","slug":"responsabilite-operationnelle-dans-le-domaine-de-la-productivite-des-services","status":"publish","type":"publication","link":"https:\/\/www.atreus.de\/fr\/publication\/etude-de-cas\/responsabilite-operationnelle-dans-le-domaine-de-la-productivite-des-services\/","title":{"rendered":"Responsabilit\u00e9 op\u00e9rationnelle dans le domaine de la productivit\u00e9 des services"},"content":{"rendered":"<div  class=\"zw-cgb header-standard-block is-first-block desktop-has-image mobile-has-image default-margin white-color content-right content-down zw-atr-portrait-pos-default zw-atr-landscape-pos-default height-default \"><div class=\"row\"><div class=\"zw-cgb-content col-12 mx-auto\"><div  class=\"header-standard-inner-container\"><div class=\"bg-image\"><span class=\"copyright-image d-none d-lg-block\">\u00a9fotolia.com, tum2282<\/span><img decoding=\"async\" class=\"respnsive-img d-none d-lg-block\" loading=\"lazy\" alt=\"atreus_\" src=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2022\/03\/header-02.jpg\" srcset=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2022\/03\/header-02.jpg 1920w, https:\/\/www.atreus.de\/wp-content\/uploads\/2022\/03\/header-02-768x432.jpg 768w, https:\/\/www.atreus.de\/wp-content\/uploads\/2022\/03\/header-02-1024x576.jpg 1024w, https:\/\/www.atreus.de\/wp-content\/uploads\/2022\/03\/header-02-480x270.jpg 480w, https:\/\/www.atreus.de\/wp-content\/uploads\/2022\/03\/header-02-1440x810.jpg 1440w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" style=\"aspect-ratio:1920\/1080 !important\" title=\"atreus_\"><span class=\"copyright-image d-lg-none d-block\">\u00a9fotolia.com, tum2282<\/span><img decoding=\"async\" class=\"responsive-img d-lg-none d-block\" loading=\"lazy\" alt=\"atreus_\" src=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2022\/03\/teaser-img-fuer-2-und-3-spalter-02.jpg\" srcset=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2022\/03\/teaser-img-fuer-2-und-3-spalter-02.jpg 823w, https:\/\/www.atreus.de\/wp-content\/uploads\/2022\/03\/teaser-img-fuer-2-und-3-spalter-02-768x578.jpg 768w, https:\/\/www.atreus.de\/wp-content\/uploads\/2022\/03\/teaser-img-fuer-2-und-3-spalter-02-480x361.jpg 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" style=\"aspect-ratio:823\/619 !important\" title=\"atreus_\"><\/div><div class=\"preheadline-container\"><div class=\"zw-breadcrumb-container black-color d-md-down-none\"><\/div><p class=\" zw-cgb preheadline zw-prevent-animation\">\u00c9tude de cas<\/p><h1 class=\" zw-cgb headline zw-prevent-animation\">D\u00c9VELOPPEMENT DE L\u2019ORGANISATION DES SERVICES<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"zw-breadcrumb-container black-color d-none d-md-down-block\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"label\">c<\/span> <a href=\"https:\/\/www.atreus.de\/fr\">Home<\/a><span class=\"separator\"> c <\/span><a href=\"https:\/\/www.atreus.de\/fr\/publications-et-evenements\/mediatheque\/\">Publications<\/a><span class=\"separator\"> c <\/span><span class=\"last\"><\/span><\/p><\/nav><\/div>\n\n    <div  class=\"zw-cgb    infoblock default-margin black-color  \">\n      <div class=\" row\">\n        <div class=\"zw-cgb-content has-padding col-12\">\n          <div class=\"inner-content parent-has-padding\"><h2 class=\" zw-cgb headline\">D\u00c9VELOPPEMENT DE L\u2019ORGANISATION DES SERVICES\u200bCHEZ UN FABRICANT INTERNATIONAL DE MOTEURS \u00c0 GAZ ET DE CENTRALES DE COG\u00c9N\u00c9RATION DANS LE TIROL\u200b<\/h2><div class=\"link-container\"><\/div><\/div>        <\/div>\n      <\/div>\n    <\/div>\n\n\n<div  class=\"zw-cgb row  columnmaster020 default-margin \"><div class=\"columnmaster-inner-content g-0\">    <div  class=\"zw-cgb no-image-layout columnblock black-color has-icon   \">\n      <div class=\"zw-cgb zw-cgb-content\">\n\n        <div class=\"column-content\"><div class=\"inner-content\"><div class=\"icon-container\"><span class=\"atr-icon\">q<\/span><h2 class=\" zw-cgb headline h4\">D\u00e9tails de l\u2019entreprise<\/h2><\/div><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Fabricant international de moteurs \u00e0 gaz et diesel pour la production d\u2019\u00e9lectricit\u00e9 et de chaleur (cog\u00e9n\u00e9ration, serres, production d\u2019\u00e9lectricit\u00e9 \u00e0 partir de biogaz)\u200b<\/li><li class=\"\">Organisation de service autonome avec &gt; 500 millions d\u2019euros de chiffre d\u2019affaires par an sur les march\u00e9s approvisionn\u00e9s directement (succursales) et indirectement (concessionnaires)<\/li><\/ul><\/div><\/div>      <\/div>\n    <\/div>\n    <div  class=\"zw-cgb no-image-layout columnblock black-color has-icon   \">\n      <div class=\"zw-cgb zw-cgb-content\">\n\n        <div class=\"column-content\"><div class=\"inner-content\"><div class=\"icon-container\"><span class=\"atr-icon\">p<\/span><h2 class=\" zw-cgb headline h4\">Situation et d\u00e9fi<\/h2><\/div><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Dans la transformation\/mise en \u0153uvre d\u2019une strat\u00e9gie de service progressive avec des composantes de num\u00e9risation et de servicisation\u200b<\/li><\/ul><\/div><\/div>      <\/div>\n    <\/div>\n    <div  class=\"zw-cgb no-image-layout columnblock black-color has-icon   \">\n      <div class=\"zw-cgb zw-cgb-content\">\n\n        <div class=\"column-content\"><div class=\"inner-content\"><div class=\"icon-container\"><span class=\"atr-icon\">m<\/span><h2 class=\" zw-cgb headline h4\">Objectif et mission<\/h2><\/div><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Prise en charge de la direction op\u00e9rationnelle de l\u2019\u00e9quipe Productivit\u00e9-Service\u200b<\/li><li class=\"\">Assurer les projets en cours dans le but de g\u00e9n\u00e9rer des effets de tr\u00e9sorerie et d\u2019EBITDA suppl\u00e9mentaires\u200b<\/li><li class=\"\">\u00c9laboration d\u2019un concept de r\u00e9organisation ou de r\u00e9partition de l\u2019\u00e9quipe dans d\u2019autres domaines\u200b<\/li><li class=\"\">Mise en place de nouveaux projets pour l\u2019ann\u00e9e 2021 afin de g\u00e9n\u00e9rer de la tr\u00e9sorerie et de l\u2019EBITDA\u200b<\/li><\/ul><\/div><\/div>      <\/div>\n    <\/div>\n<\/div><\/div>\n\n<div id=\"parent40214\"class=\"zw-cgb halb-halb-headline-text-block-135 default-margin \"><div class=\"row\">    <!--  block -->\n    <div class=\"half-content has-padding col-lg-6 col-12 leftBlock order-1 blue-400 white-color has-icon has-headline \"><div class=\"icon-container\"><span class=\"atr-icon\">n<\/span><h2 class=\" zw-cgb headline\">Mesures et approche<\/h2><\/div><div class=\"content-container\"><div class=\"inner-content parent-has-padding\"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Adaptation des processus pour r\u00e9duire les erreurs de processus et cr\u00e9ation d\u2019un reporting complet pour identifier \u00e0 temps les potentiels financiers dans les processus de service\u200b<\/li><li class=\"\">Introduction cibl\u00e9e des premiers outils et m\u00e9thodes issus de la gestion de projet agile pour am\u00e9liorer l\u2019introduction des optimisations de processus\u200b<\/li><\/ul><div class=\"link-container\"><\/div><\/div><\/div><\/div>    <!--  block -->\n    <div class=\"half-content has-padding col-lg-6 col-12 rightBlock order-2 blue-600 white-color has-icon has-headline \"><div class=\"icon-container\"><span class=\"atr-icon\">x<\/span><h2 class=\" zw-cgb headline\">R\u00e9sultats et succ\u00e8s<\/h2><\/div><div class=\"content-container\"><div class=\"inner-content parent-has-padding\"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">D\u00e9passement des objectifs initiaux du processus&nbsp;: G\u00e9n\u00e9ration d\u2019une tr\u00e9sorerie suppl\u00e9mentaire de &gt; 9 millions d\u2019euros en 2020 &amp; G\u00e9n\u00e9ration d\u2019un EBIT suppl\u00e9mentaire de &gt; 5,5 millions d\u2019euros. \u200b<\/li><li class=\"\">Restructuration des objectifs et transfert des parties de l\u2019organisation dans la nouvelle organisation des op\u00e9rations de service\u200b<\/li><\/ul><div class=\"link-container\"><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"author":7,"featured_media":4230,"menu_order":0,"template":"","newsticker-publication":[],"competences":[688],"industry-sectors":[694],"region-publication":[],"typ-publication":[635],"category-publication":[],"class_list":["post-515768","publication","type-publication","status-publish","has-post-thumbnail","hentry","competences-service-fr","industry-sectors-construction-de-machines-et-dinstallations","typ-publication-etude-de-cas"],"_links":{"self":[{"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/publication\/515768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/publication"}],"about":[{"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/types\/publication"}],"author":[{"embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/users\/7"}],"version-history":[{"count":0,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/publication\/515768\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/media\/4230"}],"wp:attachment":[{"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/media?parent=515768"}],"wp:term":[{"taxonomy":"newsticker-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/newsticker-publication?post=515768"},{"taxonomy":"competences","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/competences?post=515768"},{"taxonomy":"industry-sectors","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/industry-sectors?post=515768"},{"taxonomy":"region-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/region-publication?post=515768"},{"taxonomy":"typ-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/typ-publication?post=515768"},{"taxonomy":"category-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/category-publication?post=515768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}