{"id":515792,"date":"2023-10-03T17:26:01","date_gmt":"2023-10-03T15:26:01","guid":{"rendered":"https:\/\/www.atreus.de\/?post_type=publication&#038;p=515792"},"modified":"2024-10-18T09:55:46","modified_gmt":"2024-10-18T07:55:46","slug":"processus-de-qualite","status":"publish","type":"publication","link":"https:\/\/www.atreus.de\/fr\/publication\/etude-de-cas\/processus-de-qualite\/","title":{"rendered":"Stabilisation des processus de qualit\u00e9 chez un fournisseur de l\u2019industrie automobile"},"content":{"rendered":"<div  class=\"zw-cgb header-standard-block is-first-block desktop-has-image mobile-has-image default-margin white-color content-right content-down zw-atr-portrait-pos-default zw-atr-landscape-pos-default height-default \"><div class=\"row\"><div class=\"zw-cgb-content col-12 mx-auto\"><div  class=\"header-standard-inner-container\"><div class=\"bg-image\"><span class=\"copyright-image d-none d-lg-block\">\u00a9Blue Planet Studio \u2013 stock.adobe.com<\/span><img decoding=\"async\" class=\"respnsive-img d-none d-lg-block\" loading=\"lazy\" alt=\"atreus_\" src=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2023\/01\/header-10.jpg\" srcset=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2023\/01\/header-10.jpg 1920w, https:\/\/www.atreus.de\/wp-content\/uploads\/2023\/01\/header-10-768x432.jpg 768w, https:\/\/www.atreus.de\/wp-content\/uploads\/2023\/01\/header-10-1024x576.jpg 1024w, https:\/\/www.atreus.de\/wp-content\/uploads\/2023\/01\/header-10-480x270.jpg 480w, https:\/\/www.atreus.de\/wp-content\/uploads\/2023\/01\/header-10-1440x810.jpg 1440w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" style=\"aspect-ratio:1920\/1080 !important\" title=\"atreus_\"><span class=\"copyright-image d-lg-none d-block\">\u00a9Blue Planet Studio \u2013 stock.adobe.com<\/span><img decoding=\"async\" class=\"responsive-img d-lg-none d-block\" loading=\"lazy\" alt=\"atreus_\" src=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2023\/01\/teaser-img-fuer-2-und-3-spalter-2-10.jpg\" srcset=\"https:\/\/www.atreus.de\/wp-content\/uploads\/2023\/01\/teaser-img-fuer-2-und-3-spalter-2-10.jpg 823w, https:\/\/www.atreus.de\/wp-content\/uploads\/2023\/01\/teaser-img-fuer-2-und-3-spalter-2-10-768x578.jpg 768w, https:\/\/www.atreus.de\/wp-content\/uploads\/2023\/01\/teaser-img-fuer-2-und-3-spalter-2-10-480x361.jpg 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" style=\"aspect-ratio:823\/619 !important\" title=\"atreus_\"><\/div><div class=\"preheadline-container\"><div class=\"zw-breadcrumb-container black-color d-md-down-none\"><\/div><p class=\" zw-cgb preheadline zw-prevent-animation\">\u00c9tude de cas<\/p><h1 class=\" zw-cgb headline zw-prevent-animation\">Stabilisation des processus de qualit\u00e9 chez un fournisseur de l\u2019industrie automobile<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"zw-breadcrumb-container black-color d-none d-md-down-block\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"label\">c<\/span> <a href=\"https:\/\/www.atreus.de\/fr\">Home<\/a><span class=\"separator\"> c <\/span><a href=\"https:\/\/www.atreus.de\/fr\/publications-et-evenements\/mediatheque\/\">Publications<\/a><span class=\"separator\"> c <\/span><span class=\"last\"><\/span><\/p><\/nav><\/div>\n\n    <div  class=\"zw-cgb    infoblock default-margin black-color  \">\n      <div class=\" row\">\n        <div class=\"zw-cgb-content has-padding col-12\">\n          <div class=\"inner-content parent-has-padding\"><h2 class=\" zw-cgb headline\">D\u00e9sescalade chez un fournisseur de syst\u00e8mes \u00e9lectriques pour v\u00e9hicules<\/h2><div class=\"link-container\"><\/div><\/div>        <\/div>\n      <\/div>\n    <\/div>\n\n\n\n\n\n\n<div id=\"parent8504\"class=\"zw-cgb halb-halb-headline-text-block-135 default-margin \"><div class=\"row\">    <!--  block -->\n    <div class=\"half-content has-padding col-lg-6 col-12 leftBlock order-1 blue-400 white-color has-icon has-headline \"><div class=\"icon-container\"><span class=\"atr-icon\">q<\/span><h2 class=\" zw-cgb headline\">D\u00e9tails de l\u2019entreprise<\/h2><\/div><div class=\"content-container\"><div class=\"inner-content parent-has-padding\"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Tier 1 | Sous-traitance automobile<\/li><li class=\"\">R\u00e9seau de production mondial avec plus de 400 filiales et soci\u00e9t\u00e9s r\u00e9gionales dans 60 pays<\/li><li class=\"\">Plus de 400 000 employ\u00e9s pour un chiffre d\u2019affaires d\u2019environ 88 milliards d\u2019euros<\/li><li class=\"\">Le site de production concern\u00e9 fabrique des capteurs, des commandes de transmission et la batterie 48V<\/li><\/ul><div class=\"link-container\"><\/div><\/div><\/div><\/div>    <!--  block -->\n    <div class=\"half-content has-padding col-lg-6 col-12 rightBlock order-2 blue-600 white-color has-icon has-headline \"><div class=\"icon-container\"><span class=\"atr-icon\">p<\/span><h2 class=\" zw-cgb headline\">Situation et d\u00e9fi<\/h2><\/div><div class=\"content-container\"><div class=\"inner-content parent-has-padding\"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Le mode d\u2019escalade de qualit\u00e9 le plus \u00e9lev\u00e9 existait<\/li><li class=\"\">Le rendement de la production \u00e9tait largement en baisse en raison de diverses inefficacit\u00e9s (produit, production, processus)<\/li><li class=\"\">Les attentes du client concernant le traitement des r\u00e9clamations et l\u2019organisation des questions de qualit\u00e9 dans l\u2019interface OEM\/Tier 1 n\u2019ont pas \u00e9t\u00e9 satisfaites<\/li><li class=\"\">Les collaborateurs du service qualit\u00e9 n\u2019\u00e9taient plus accept\u00e9s par l\u2019\u00e9quipementier, il n\u2019y avait pas de collaboration bas\u00e9e sur la confiance<\/li><\/ul><div class=\"link-container\"><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div id=\"parent27704\"class=\"zw-cgb halb-halb-headline-text-block-135 default-margin \"><div class=\"row\">    <!--  block -->\n    <div class=\"half-content has-padding col-lg-6 col-12 leftBlock order-1 blue-600 white-color has-icon has-headline \"><div class=\"icon-container\"><span class=\"atr-icon\">m<\/span><h2 class=\" zw-cgb headline\">Objectif et mission<\/h2><\/div><div class=\"content-container\"><div class=\"inner-content parent-has-padding\"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Analyse et r\u00e9solution des r\u00e9clamations sur le terrain (usines clientes \u00e9quipementier)<\/li><li class=\"\">Coordination et r\u00e9alisation de l\u2019\u00e9chantillonnage (y compris les services d\u2019interface)<\/li><li class=\"\">Gestion de projet, suivi de l\u2019augmentation des volumes, pr\u00e9sentation du statut &amp; des r\u00e9sultats<\/li><\/ul><div class=\"link-container\"><\/div><\/div><\/div><\/div>    <!--  block -->\n    <div class=\"half-content has-padding col-lg-6 col-12 rightBlock order-2 blue-900 white-color has-icon has-headline \"><div class=\"icon-container\"><span class=\"atr-icon\">x<\/span><h2 class=\" zw-cgb headline\">R\u00e9sultats et succ\u00e8s<\/h2><\/div><div class=\"content-container\"><div class=\"inner-content parent-has-padding\"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">D\u00e9s\u00e9valuation de l\u2019\u00e9tat de la qualit\u00e9 apr\u00e8s 3 mois<\/li><li class=\"\">Mise en \u0153uvre d\u2019un syst\u00e8me KPI courant<\/li><li class=\"\">Date cible de l\u2019\u00e9tendue de l\u2019\u00e9chantillonnage atteinte<\/li><li class=\"\">D\u00e9veloppement et mise en place de canaux de communication internes (d\u00e9veloppement, planification de la qualit\u00e9, production)&nbsp;; int\u00e9gration des secteurs concern\u00e9s<\/li><li class=\"\">Confiance \u00e9tablie dans la collaboration entre \u00e9quipementier et Tier 1 (top management et niveau de travail)<\/li><\/ul><div class=\"link-container\"><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-zw-default-color-400\"><\/div>\n\n\n    <div  class=\"zw-cgb  change-padding  infoblock default-margin black-color  \">\n      <div class=\" row\">\n        <div class=\"zw-cgb-content has-padding col-12\">\n          <div class=\"preheadline-container parent-has-padding\"><p class=\" zw-cgb preheadline ' .  . '\">Ces articles pourraient vous int\u00e9resser :<\/p><\/div><div class=\"inner-content parent-has-padding\"><div class=\"link-container\"><\/div><\/div>        <\/div>\n      <\/div>\n    <\/div>\n\n\n\n    <div  class=\"zw-cgb  latestPosts default-margin \">\n      <div class=\"row zw-cgb-content\">\n              <\/div>\n    <\/div>\n\n","protected":false},"author":3,"featured_media":282116,"menu_order":0,"template":"","newsticker-publication":[573,574],"competences":[633],"industry-sectors":[693],"region-publication":[],"typ-publication":[635],"category-publication":[],"class_list":["post-515792","publication","type-publication","status-publish","has-post-thumbnail","hentry","competences-operations-fr","industry-sectors-automobile","typ-publication-etude-de-cas"],"_links":{"self":[{"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/publication\/515792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/publication"}],"about":[{"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/types\/publication"}],"author":[{"embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":0,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/publication\/515792\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/media\/282116"}],"wp:attachment":[{"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/media?parent=515792"}],"wp:term":[{"taxonomy":"newsticker-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/newsticker-publication?post=515792"},{"taxonomy":"competences","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/competences?post=515792"},{"taxonomy":"industry-sectors","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/industry-sectors?post=515792"},{"taxonomy":"region-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/region-publication?post=515792"},{"taxonomy":"typ-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/typ-publication?post=515792"},{"taxonomy":"category-publication","embeddable":true,"href":"https:\/\/www.atreus.de\/fr\/wp-json\/wp\/v2\/category-publication?post=515792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}