

Case Study
Head of Engineering at a Construction Supplier
Re-organization of the Engineering Office
Company Details
- 3rd generation family business, 110 M EUR in sales, > 800 staff
- 5 locations, locations are individual profit centers
Situation and Challenge
- Desolate initial situation, no organization, no leadership
- Switched to SAP without testing: none of the processes aligned to actual business
- Worker’s contracts not customized, high staff fluctuation
Objective and Tasks
- Streamline organization and re-build towards team effort
- Implementing new functions (structural engineering/ technical documentation, CI & LL, project managers)
- Establish simple processes
- SAP training, introduction of Excel application to track delays, establishing KPIs and capacity planning
- Stop fluctuation, motivate staff, adaptation of worker’s contracts
Measures and Approach
- Weekly departmental jour fixes, daily tour of premises: listening and talking to each employee
- Identify and formulate top 10 problems, initiate change processes
- Establish deadline tracking, quality improvement, raise cost and follow-up cost awareness (design freeze)
Results and Achievements
- Department acts as a team (team spirit)
- Alignment of internal processes (CI and LL) results in 30% improvement of lead time
- 40 % improvements in timeliness, 20 % in quality, 90% in cost/follow-up cost (design freeze)
- No staff fluctuation during mandate period: 100 % improvement
These articles might also interest you:
Case Study
Interim Plant Manager for Global Chemical Manufacturer
An interim plant manager led a global chemical site through transformation, optimizing operations, empowering leadership, managing investments, and improving HSE standards, production planning, and resource efficiency across all key processes.
Case Study
Interim Head of IT Hospital Operator
“Success: IT controlling and implementation of new LAN and WAN architectures with active-active redundancy, full data center redundancy, optimized license management, and proper sizing of storage infrastructure in the healthcare sector
Case Study
Successful Sales Restructuring for MedTech Manufacturer
Leading MedTech manufacturer based in the USA, specialized in sleep apnoea devices, restructures sales processes in Germany. The goal is to minimize inefficiencies and increase service quality across 8 regions with 300 field employees. Successful implementation in 7 months.