However much you are digitized, no profitable service business can operate without excellent service and attention to detail. It takes a lot of work to impress your customers with sustainability and to sustainably provide inspiration across the key touchpoints. So what’s the key?
Atreus Achievers have the experience, patience and expertise to transform excellent service into a successful service sector business.
We are no strangers to complex challenges and our directors are right at home in the world of C-level decision-making. Atreus will quickly find the right, tried-and-tested people for your project, who will act and implement swiftly and decisively. At the same time, Atreus directors remain on-hand as sparring partners. Our network can also activate additional Achievers at short notice – from experts to CEOs.
We support you in challenges in the service industry with the following services, among others:
Interim managers filling critical operational line functions along the value chaind c
You lack a suitable resource in the short term in a first or second level line function whose rapid deployment is critical to the continued success of the business.
We quickly strengthen your team with a qualified+ interim manager, a genuine personality with leadership skills, and deliver the adequate resource for your company situation. Atreus’ hand-picked interim managers are perfectly suited to your challenge and ready for immediate deployment – nationally and internationally, on-site or remotely, if required.
A suitable Atreus approved Interim Manager takes on full operational responsibility for successfully securing and developing your business as Chief Executive Officer, Chief Financial Officer, Chief HR Officer, Chief Operation Officer, Chief Information Officer, Chief Security Officer or as Head of Controlling, Finance, Purchasing, Logistics, Production, IT, Marketing, Sales, Customer Service, Logistics, Production or Human Resources. As “Storm Proof Achievers”, Atreus Interim Managers are up to the special challenge. They act professionally, thoughtfully and with a hands-on approach.
Restructuring expert as Chief Restructuring Officerd c
You need a proven restructuring expert quickly because you are facing a fundamental transformation in a financially challenging situation. The future of the company or a group division is at stake. You need exactly the right interim manager who can realign the company. Because right now every step must be the right one and all important stakeholders must be reached and taken along in the transformation process.
We immediately put exactly the one restructuring expert at your side who is exactly the right choice for your challenging situation. He – or she – stays on course for success and achieves the targets, even if it’s not easy. Why? Atreus’ hand-picked interim managers have successfully implemented similar or even more complex restructurings in your industry many times before. We know exactly which “Strom Proof Achiever” will put your company on the road to success. Atreus+: If necessary, in addition to the one Chief Restructuring Officer, well-coordinated teams of restructuring experts are also available for extensive transformations.
An Atreus approved restructuring expert joins your team and takes responsibility as Chief Restructuring Officer in all phases of the transformation. The Atreus Manager delivers professional results in a strategic as well as in an earnings or liquidity crisis. As CRO or in a team of restructuring experts, he quickly identifies weaknesses and immediately implements essential measures. During the restructuring phase, the Atreus Directors always remain your accompanying sparring partners.
Program Management Officer (PMO)d c
In the context of multi-project management for all projects in the company or a highly relevant project in one division, you are looking for a temporary expert for the PMO available at short notice. Internally, you lack a suitable and experienced resource who can safely manage the project and lead it to success.
Our qualified+ program managers are the most experienced interim managers in the market. They distinguish themselves through leadership and bring vision and experience in the implementation of highly relevant, even global projects. It is our passion to provide you with a suitable interim manager on short notice who has successfully managed similar projects – and even more complex ones – several times before. He or she has outstanding skills, including communication and implementation strengths, the ability to persuade people and bring them along, a high level of industry understanding, intercultural competence – combined with IT and digitalisation know-how.
A proven Atreus Program Manager on a temporary basis takes responsibility for the PMO and supports you in successfully managing programs in transformation situations. Whether it is a global ERP implementation, a restructuring program, efficiency improvement program, IT transformation or digital transformation of the organisation, as well as the implementation of service excellence programs or production relocations: Your project is safe.
Project or Program Manager Digitalizationd c
You need to drive digital transformation forward, adapt your existing business processes and design new business models. Your goal is to make the company more productive, secure and future-proof, and you need to implement everything simultaneously along the value chain throughout the entire organization.
We immediately put the right project or program manager at your side, who will help you develop a digital strategy as well as quickly optimize existing processes or develop new products or platforms. With his industry expertise, innovative strength and digital know-how, he takes a considered, confident and focused approach. If required, we can also support your digital transformation project with additional Atreus Managers, all of them “Storm Proof Digital Achievers” who, as a well-coordinated team, pursue only one goal: Getting your company on the road to digital success.
The Atreus approved Digital Expert manages your strategically important project and strengthens your teams. He takes responsibility in all phases of the Digital Transformation. He looks at the entire spectrum of your company, from the digitization and optimization of production, the digitalization of processes, product strategy, product-as-a-service, and innovative business models – he leads your company on the digital journey to success.
Sustainability Expertd c
You want to make your company more ESG-focused and integrate your environmental, social and governance goals across all business units.
We will strengthen your team with an expert for whom sustainability is no new territory and who has implemented complex projects many times before. The Atreus Manager will take your entire organization along with him, so that sustainability becomes an integral part of your organization as a matter of course.
With extensive expertise and industry experience, the Atreus approved manager helps you define and implement strategies, business models, processes, and technologies to achieve your sustainability goals.
Head of Supply Chaind c
You need to take immediate action because your business is affected by the explosion in raw material prices, international freight costs, shortages of materials, or supply chain disruption. You need to resolve supply chain disruptions and improve delivery speed. To do so, you need an experienced temporary supply chain expert immediately.
We can provide you with an energetic Head of Supply Chain at short notice to support your teams at headquarters or across locations in Europe and abroad. The interim manager selected by Atreus is up to the difficult task and knows how to pull the right levers in this highly critical phase. Thanks to his extensive experience, he brings calm to the organization and delivers quick solutions. If required, Atreus can also help set up and manage a task force.
The Atreus approved Supply Chain Manager is immediately at your side to improve the responsiveness and resilience of your company’s supply chains. Performance improvement, cost reduction, risk mitigation, or sustainability improvement, the Atreus Expert on demand supports you in reorganizing and transforming your supply chains to make them more crisis-proof and socially responsible. The focus is equally on digitalized processes to create more transparency for all stakeholders in this way. It minimizes the risk of delivery bottlenecks and failures. Customer satisfaction is increased through on-time delivery and thus also the satisfaction of your employees through clearly defined and transparent processes.
Project manager for the introduction of ERP & CRM systemsd c
Your ERP or CRM project has stalled. The time frame is threatening to go off the rails or the budget is being blown. The complexity of the project is extremely high and eats up too many important internal resources. The success of this one, immensely important project is at stake! Or the project is just starting, but: The know-how of a proven IT expert for ERP or CRM projects is missing! It is obvious: An IT project of this scope is tantamount to an IT transformation that must be professionally managed. After all, the IT project makes a very significant contribution to the future success of the company.
We know who has brought similarly challenging situations like yours – and even more complex ones – to success several times as an experienced project manager for the implementation of ERP & CRM systems. Atreus qualified+ IT managers bring a sense of calm to your project, even in the face of high complexity. They know the challenges of your industry and business processes and realign your IT and digitalization project along your goals. Atreus approved IT experts and IT project and program managers know the challenges of your industry and accompany an IT transformation with a view to future business success.
Atreus IT experts successfully and confidently manage your project and ensure successful ERP and CRM implementation. This will immediately relieve your workload and allow you to continue focusing on your core business and future operations. Atreus Interim IT Managers guarantee transparency in the course of the project and involve your management and teams in a goal-oriented manner. All external service providers and implementation partners are managed from a single source.
ATREUS RECEIVES MULTIPLE AWARDS
WE ARE PLEASED ABOUT THE RENEWED AND SPECIAL RECOGNITION OF OUR COMPETENCE IN 2023:
Automotive, Change Management, Chemicals & Pharmaceuticals, Digitalization,Trade incl. E-Commerce, Life Science, Mechanical & Plant Engineering, Operations Management, Performance Improvement, Human Resources Consulting, Restructuring
Handelsblatt award: Atreus is one of the top HR consultancies 2023 in Germany.
Challenges in the service sector
- Digitization demands new business models and services
- Developing an IT strategy
- New, intelligent innovation strategies have to be found on an ongoing basis and conditions created for increasingly rapid implementation
- Enabling management and employees
- New competitors, including those from outside the industry, are enjoying rapid success with innovative services
- New competitors, including those from outside the industry, are enjoying rapid success with innovative services
- Development and implementation of the sales strategy (e-commerce, m-commerce and social commerce)
- Adjustment of the pricing strategy
- Development and implementation of the IT strategy
- Introduction of ERP systems
- Cultural change and change management within the organization
Contact Partner in Services
All the members of our team advise you on the interim filling of top management positions. Depending on their expertise and experience, the individual members focus on different industries.