However much you are digitized, no profitable service business can operate without excellent service and attention to detail. It takes a lot of work to impress your customers with sustainability and to sustainably provide inspiration across the key touchpoints. So what’s the key?
Atreus Achievers have the experience, patience and expertise to transform excellent service into a successful service sector business.
We are no strangers to complex challenges and our directors are right at home in the world of C-level decision-making. Atreus will quickly find the right, tried-and-tested people for your project, who will act and implement swiftly and decisively. At the same time, Atreus directors remain on-hand as sparring partners. Our network can also activate additional Achievers at short notice – from experts to CEOs.
We support you in challenges in the service industry with the following services, among others:
Interim managers who bridge critical operational line functions along the entire value chaind c
The company has a short-term need for a proven performer in a first- or second-level line function whose rapid deployment is critical to the company’s continued success.
We quickly strengthen your team with a qualified+ interim manager – a genuine personality with leadership skills – and deliver the right person (m/f/d) for your company situation. Atreus’ hand-picked interim managers are perfectly suited to your challenge and ready for immediate deployment – nationally and internationally, on-site or remotely, as required.
A suitable Atreus approved interim manager takes on full operational responsibility for successfully securing and developing your business as Chief Executive Officer, Chief Financial Officer, Chief HR Officer, Chief Operation Officer, Chief Information Officer, Chief Security Officer or as Head of Controlling, Finance, Purchasing, Logistics, Production, IT, Marketing, Sales, Client Service, Logistics, Production or Human Resources. As “Storm Proof Achievers,” Atreus interim managers are more than capable of tackling your special challenge. They act in a professional, thoughtful and hands-on manner that provides a perfect fit for your needs.
Restructuring expert as Chief Restructuring Officerd c
You need a proven restructuring expert quickly because you are facing a fundamental transformation in a financially challenging situation. The future of the company or a group division is at stake. You need exactly the right interim manager to realign the company. Because right now, every step has to be the right one and all key stakeholders must be taken along as part of the transformation process.
We immediately place the 1 perfect restructuring expert at your side, who is ideal for your challenging situation. He or she will only accept one result – success – and will see the assignment through, even when it is not easy. Why. Atreus’ hand-picked interim managers have successfully implemented similar or more complex restructuring projects in your industry many times before. We know exactly which “Storm Proof Achiever” will put your company on the road to success. Atreus+: If required, in addition to the 1 Chief Restructuring Officer, well-coordinated teams of restructuring experts are available for more extensive transformations.
An Atreus approved restructuring expert joins your team and takes responsibility as Chief Restructuring Officer in all phases of the transformation. The Atreus manager delivers professional results in a strategic and financial manner, even during a liquidity crisis. As a CRO or as part of a team of restructuring experts, he or she quickly identifies weak points and immediately implements key measures. During the restructuring phase, the Atreus Directors are always on-hand as sparring partners.
Program Management Officer (PMO)d c
In the context of multi-project management for all projects in the company, or a highly relevant project in one division, you are in urgent need of a temporary expert for the PMO. Internally, you lack a suitable and experienced person who can safely manage the project and lead it to success.
Our qualified+ program managers are the most experienced interim managers in the market. They distinguish themselves through leadership bringing foresight and experience in the implementation of highly relevant, even global projects. It is our passion to provide you with a suitable interim manager at short notice, who has successfully managed similar projects – and even more complex ones – multiple times before. He or she has outstanding skills, including strong communication and implementation skills, the ability to win people over and bring them along, a high level of industry understanding and intercultural expertise, combined with IT and digitization knowledge.
A proven temporary Atreus Program Manager takes on PMO responsibility and supports you in successfully managing programs in transformation situations. Whether it is a global ERP implementation, a restructuring program, efficiency improvement program, IT transformation or digital transformation of the organization and the implementation of service excellence programs or production relocations – your project is in safe hands.
Project or Program Manager Digitizationd c
You need to drive digital transformation forward, adapt your existing business processes and design new business models. Your goal is to make the company more productive, secure and future-proof, and you need to implement everything simultaneously along the value chain throughout the entire organization.
We immediately place the ideal project or program manager at your side, who will help you develop a digital strategy as well as quickly optimize existing processes or develop new products or platforms. With his or her industry expertise, innovative strength and digital know-how, s/he takes a considered, confident and focused approach. If required, we can also support your digital transformation project with additional Atreus Managers, all of them “Storm Proof Digital Achievers” who, as a well-coordinated team, pursue a single goal: getting your company on the road to digital success.
The Atreus approved Digital Expert manages your strategically important project and strengthens your teams, taking responsibility in all phases of the Digital Transformation. He or she looks at the entire spectrum of your company, from digitization and optimization of production, digitization of processes, product strategy, product-as-a-service, and innovative business models – leading your company on the digital journey to success.
Sustainability expertd c
You want to make your company more ESG-focused and integrate your environmental, social and governance goals across all business units.
We strengthen your team with an expert who is experienced in sustainability and has implemented complex projects many times over. The Atreus manager will take your entire organization along with him or her, so that sustainability becomes an integral part of your organization.
With extensive expertise and industry experience, the Atreus approved manager helps you define and implement strategies, business models, processes and technologies to achieve your sustainability goals.
Head of Supply Chaind c
You need to take immediate action because your business is affected by the explosion in raw material prices, international freight costs, shortages of materials or supply chain disruption. You need to resolve supply chain disruptions and improve delivery speed. To do so, you need an experienced temporary supply chain expert – right now.
We can provide you with an energetic Head of Supply Chain at short notice to support your teams at headquarters or across locations in Germany and abroad. The interim manager selected by Atreus will be more than up to the difficult task and knows how to pull the right levers in this critical phase. With his or her extensive experience, s/he brings calm to the organization and delivers quick solutions. If required, Atreus can also help set up and manage a task force.
The Atreus approved Supply Chain Manager can be with you immediately to improve the responsiveness and resilience of your company’s supply chains. Whether performance improvement, cost reduction, risk mitigation or sustainability improvement, the Atreus Expert supports you in reorganizing and transforming your supply chains to make them more crisis-proof and socially responsible. The focus is equally on digitized processes as a means to create added transparency for all stakeholders. This minimizes the risk of delivery bottlenecks and failures. Client satisfaction is increased through on-time delivery and also the satisfaction of your employees via clearly defined and transparent processes.
Project manager for the introduction of ERP & CRM systemsd c
Your ERP or CRM project has stalled. The timeframe is threatening to go off the rails or the budget is being blown. The complexity of the project is extremely high and is tying up too many of your key people. The success of this immensely important project is at stake. Or the project is just starting, but you are missing the necessary proven IT expert for ERP or CRM projects. An IT project of this scope is an IT transformation that must be professionally managed. After all, the IT project makes a huge contribution to the future success of the company.
As experienced project managers for the implementation of ERP & CRM systems, we know the people who have brought similarly challenging situations like yours – and even more complex ones – to success numerous times. Atreus qualified+ IT managers bring calm to your project, even in the face of high complexity. They know the challenges of your industry and business processes, and will realign your IT and digitization project to meet your goals. Atreus approved IT experts and IT project and program managers know the challenges of your industry and accompany an IT transformation with a view to future business success.
Atreus IT experts successfully and confidently manage your project and ensure successful ERP and CRM implementation. This will immediately reduce your workload and allow you to continue focusing on your core business and future operations. Atreus Interim IT Managers guarantee transparency throughout the project and involve your management and teams in a goal-oriented manner. All external service providers and implementation partners are managed from a single source.
Challenges in the service sector
- Digitization demands new business models and services
- Developing an IT strategy
- New, intelligent innovation strategies have to be found on an ongoing basis and conditions created for increasingly rapid implementation
- Enabling management and employees
- New competitors, including those from outside the industry, are enjoying rapid success with innovative services
- New competitors, including those from outside the industry, are enjoying rapid success with innovative services
- Development and implementation of the sales strategy (e-commerce, m-commerce and social commerce)
- Adjustment of the pricing strategy
- Development and implementation of the IT strategy
- Introduction of ERP systems
- Cultural change and change management within the organization
Contact Partner in Services
All the members of our team advise you on the interim filling of top management positions. Depending on their expertise and experience, the individual members focus on different industries.