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Sustainable establishement of the IT Security after a cyberattack

230208-05

Success Story: Modernized and Secured IT Security Structure

Following a cyberattack, a comprehensive IT transformation program was implemented. New security structures, audits, ISO certification, and 50+ projects were successfully completed to ensure sustainable protection.

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Company

  • Leading global IT service provider with a strategic focus on Europe
  • Revenue of > €1b with a growing workforce of > 10,000 employees
  • Active in highly regulated industries, including financial services, insurance, and the public sector, with strict cybersecurity and data protection standards
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Challenge

  • Comprehensive cybersecurity enhancement program initiated in response to a major incident
  • Rapid onboarding of a new program lead following unexpected departure of the previous manager
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Goals

  • Coordination across key stakeholders, including the CIO organization, CISO team, regulatory authorities, and clients
  • Establishment and management of program and project leadership across more than 50 individual initiatives
  • Implementation of technological upgrades, expansion of personnel resources, and execution of organizational measures to strengthen overall IT security
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Measures

  • Delivery of a complex transformation program to strengthen infrastructure and advance cyber protection
  • Completion of critical audits and attainment of major certifications, notably ISO 27001
  • Optimization and restructuring of IT security department for increased efficiency and effectiveness
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Results

  • On-time delivery of key projects, including the launch of a new employee ID solution in Germany and full resourcing of the CISO function
  • Completion of 50 additional projects and structured handover to ensure operational continuity