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SAP S4/HANA implementation: Process harmonization at Swiss retail group

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Efficient process harmonization and transparency through SAP S/4HANA

The introduction of SAP S/4HANA enabled the harmonization of complex business processes and increased transparency. After successful stabilization, the program was smoothly transferred to the organization.

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Company

Production and international trade in the food and non-food sectors as one of the world’s largest private label manufacturers
Approx. 6b Swiss francs in revenue in 2023

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Challenge

Heterogeneous and divergent starting points within the group of companies in terms of processes, technologies, language, and requirements
Significant crisis situation during program implementation (time and budget overrun)

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Goals

Replacement of existing ERP systems and targeted process harmonization through the introduction of SAP S/4HANA
Ensuring transparency and consistent implementation to build lasting trust among all stakeholders

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Measures

Strategic realignment of the overall program in close cooperation with the program management following a crisis situation
Review and adaptation of the project organization and governance structures during ongoing implementation
Assumption and management of program controlling for internal and external partners

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Results

Sustainable stabilization and successful transfer of responsibility for the program to the customer organization to ensure smooth continued operation
Establishment of maximum transparency regarding all program progress and sustainable restoration of top management confidence through targeted measures and consistent communication