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Case Study

Advisor ERP Implementation at German Brand Manufacturer of High-Quality Writing Instruments

Lean Implementation at a listed Mechanical Engineering Group


Company Details

  • World brand; Family business since 1930
  • Manufacturer of writing instruments and digital media for further processing
  • Numerous design awards and innovative developments for writing instruments

Situation and Challenge

  • ERP implementation in a crisis situation with a long time delay
  • Conducting a comprehensive review and implementing an action plan
  • Support of the ERP project within the framework of an advisor role

Objective and Task

  • Ensuring ERP performance at the customer’s site and identifying opportunities for improvement
  • Reorganization of the project and introduction of metrics for transparency
  • Supporting the customer in internal and external project organization

Measures and Procedures

  • Quick review (assessment) of the project situation in 2 to 3 days and identification of the problem areas
  • Implementation of measures for the continuation of the project in line with quality, schedule and cost
  • Accompanying the project in the steering committees and advising in critical phases
  • Implementation of metrics such as Q-Gates to measure progress

Results and Achievements

  • Ensuring participation on the customer side
  • Transparency about the progress of the project and the status of the service provision

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