Successful IT Reorganization for Pharma CDMO

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Global IT Strategy and SAP Cost Optimization

Successful IT reorganization for a leading pharmaceutical CDMO with over 3000 employees and 13 locations. Core services include global IT strategy, carve-out concept, and significant reduction in SAP maintenance costs.

q

Company

Pharma Contract Development and Manufacturing Organization (CDMO) with 13 sites in Europe and USA
>3,000 employees

p

Challenge

No global, cross-location IT management, especially in the areas of license management, project management, service management, provider management and security management
No global IT strategy due to a pending carve-out of the global IT service provider

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Goals

Planning and development of a global IT organization
Development of a global IT strategy
Taking on global strategic, tactical and operational IT tasks

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Measures

Concept, adoption and development of a global IT organization
Creation of an initial rough IT strategy including planning and initiation of a holistic IT strategy considering global and local aspects
Planning and initiation of a comprehensive carve-out concept for the global service provider

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Results

Negotiated new SAP contract based on S/4HANA leading to a significant reduction in maintenance costs of over 80%
Recruiting and staffing of over 15 highly qualified senior IT managers for the new global IT organization
Drafted initial IT strategy including the partner selection
Implementation of operational measures: Creation of SAP operating concept, expansion of IT security (awareness and start of ISMS), specifications for global ITSM, optimization of various IT provider contracts, etc.

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