Successful process optimization for a MedTech manufacturer

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Maintenance of the business operations of the insurance division

One of Germany’s largest private hospital operators was able to maintain the business operations of the insurance division with the help of an Atreus manager. Key factors were the implementation of a needs assessment and the effective discussions with employees and management.

q

Company

One of the largest private hospital operators in Germany
Active in the pharmaceutical and healthcare services sector
Laboratory equipment supplier for products and services
317,000 employees, revenue of €40.8b

p

Challenge

Maintenance of business operations of the company’s insurance division
Departure of department head

m

Goals

Conducting a needs assessment
Consultation with staff and management
Pilot testing and feedback

n

Measures

Employee interviews regarding the current situation
Identification of key to-dos and quick wins
Discussion of the results with each employee and management
Accompanying and coaching the management, especially in communication with divisions on the property insurance renewal

x

Results

Provider selection for property insurance (IT solution)
Mission/vision statement for realignment (proposal)
Proposal for employee benefit processing/setting up the business to secure additional income

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