Case Study

Head of Customer Service at IT Service provider of a German insurance company

Improved collaboration between data migration and testing

q

Company Details

Central IT service provider of a German insurance group
Solutions for software and hardware as well as computer and network architectures
Around 1,400 employees

p

Situation and Challenge

Project postponed several times under tight deadlines and enormous pressure to succeed
High parallelism of all activities (development, data migration, integration and acceptance tests)
Poorly maintained legacy systems delay development, data migration, and parallel operation

m

Objective and Tasks

Timely completion of the Overall Integration Test (OIT) and Acceptance Test (UAT) for Frontrunner (Pilot) and Main Shaft

n

Measures and Procedures

Introduced ‘Management “Daily” specialist’ and IT from the areas of data migration and testing
New governance implemented
Tandems of test managers formed from data migration and OIT to optimize use of scarce specialist resources

x

Results and Achievements

Improved collaboration between data migration and testing (e.g. teams of test managers)

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